Hadesbet Casino Responsible Gambling
We take responsible gambling seriously. Our goal is to make sure play stays safe, controlled and enjoyable for everyone. We provide clear tools and guidance so you can manage your activity, set limits that suit you and get help quickly if gambling stops being fun.
Player protection principles
We promote safer gambling by encouraging informed choices and practical controls. We expect customers to be 18 or over and to play only with money they can afford to lose. We monitor accounts for signs of risky play and will step in where necessary to protect players.
Activity-control tools
You can manage your account activity directly from your profile or by contacting our team. Tools include:
- Deposit limits - set daily, weekly or monthly caps to control spend.
- Loss limits - restrict how much you can lose over a chosen period.
- Session reminders - alerts to remind you how long you have been playing.
- Time-outs - short breaks from play when you need to step away.
- Self-exclusion - longer term or permanent account closures when required.
Deposit limits
You can set deposit limits at any time. Limits apply immediately once confirmed and can be reduced instantly. Increases may require a waiting period and verification, so choose limits you can stick to.
Loss limits
Loss limits let you cap net losses over a period to prevent chasing. These are managed in your account settings and work alongside deposit limits to keep play sustainable.
Time limits and breaks
Use session reminders and time-outs to control how long you play. Time-outs are ideal for short breaks - for example 24 hours or longer. For more extended breaks, consider self-exclusion.
Self-exclusion
If you need to stop gambling for a while you can self-exclude via your account or by contacting support. Self-exclusion periods range from short-term breaks to longer exclusions and permanent account closure. During self-exclusion we will restrict access and stop marketing contact where applicable. To request help, contact our team at [email protected].
Signs of problematic behaviour
Look out for changes in your play such as:
- Increased time spent gambling or longer sessions
- Raising stakes to chase losses
- Neglecting work, family or other responsibilities
- Borrowing money or hiding gambling activity
- Feeling anxious or restless about gambling
Practical tips to stay in control
- Set deposit, loss and session limits before you start.
- Only gamble with disposable income - never essential funds.
- Take regular breaks and use time-outs when needed.
- Avoid chasing losses - walk away if you’re on a losing run.
- Talk to someone you trust if gambling is causing stress.
Professional help and support organisations
If you need extra support, independent organisations can help. In the UK you can contact BeGambleAware, GamCare or Gambling Therapy for confidential advice and helplines. For immediate assistance with your account or to arrange limits and exclusions, contact our team at [email protected].